Central Board of Indirect Taxes and Customs inspectors gain key negotiation and people management skills training at Bhopal
Published On : 2024-11-15T13:08:19+0530 [ IST ] |
Author : Mayur_Tembhare
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None : A specialised training session aimed at enhancing the negotiation and people management skills of inspectors from the Central Board of Indirec Taxes and Customs (CBIC) was organised by the Police Training School (PTS), Bhauri, Bhopal. Recognising the importance of these skills in the d the daily work ofcustomsofficers the session provided valuable insights into the critical aspects of negotiation and people management. na rai a renowned management expert and author of Life Management was the resource person for the session. ent theories and models, helping officers understand effective negotiation strategies and how to manage relationships within their teams. The session also focused on understanding how people make decisions and the psychological factors that influence their churn. oices./p>p>One of the key topics discussed was the psychology behind how people make decisions. Rai explained the concept that individuals tend to r esist information that contradicts their self-beliefs highlighting the importance of understanding these personal biases in negotiations. so introduced the perspective theory which suggests that people value perceived gains more highly than equivalent losses often opting for choices that preset nt perceived gains even if they are not the most beneficial in the long term./p>p>Rai further elaborated on human behaviour using the concept of th e pseudo-certainty effect explaining that people tend to take greater risks to protect something they already possess than to achieve something they want. this tendency plays a significant role in decision-making processes and negotiations he noted especially when dealing with high-stakes players. takes situations. /p>p>The insights shared during the session are particularly relevant to the daily work of customs officers who often negotiate te and manage people in various contexts, from team leadership to interactions with external stakeholders./p>p>By equipping the officers with a deep understanding of the er understanding of human behaviour and decision-making. The training aimed to improve their effectiveness in handling negotiations and enhancing theii r leadership skills.
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Summary : A specialised training session aimed at enhancing the negotiation and people management skills of inspectors from the Central Board of Indirec Taxes and Customs (CBIC) was organised by the Police Trai